Global tech leader in enterprise app development platform is looking for a Support Team
Your new company
A global platform, enabling to automate every step of application cycles, created to promote collaboration between IT teams & Business.
Your new role
A top global software company that is driving transformation to enhance the digital enterprise. With hyper growth environment and unbeatable market position
The key responsibilities will be:
- Work closely with global customers worldwide.
- Own the execution of business application landscape and provide key input in strategy and architecture
- Troubleshoot, debug and propose bug fixes or architectural changes, within the platform or related to customer-sided implementation. Your most important point of contact will be the Software Delivery Managers.
- Administration and support of business applications.
- Keeping new features and functionality across the SaaS landscape and providing suggestions for improvements.
- Train users on how to use the tech stack, as well as providing technical support
What you'll need to succeed
- Experienced with customer support / consultancy
- Development experience in Object-Oriented programming languages
- Problem-solving and analytical skills.
- Fluent English communication is a must.
- Experience with Agile development methods is a plus.
- CRM experience is a plus.
What you'll get in return
Salary according to Seniority - open positions.
Superior compensation benefits(Major Medical Insurance, Annual Bonus, 30 days of Christmas Bonus, Vouchers)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1028002
Tecnología y servicios de Internet
Open, according to Seniority (+ Superior Benefits)
31 Aug 2022
Talk to a consultant
Talk to Jorge Luna, the specialist consultant managing this position, located in Mexico City Office