Application Support Engineer

Global tech leader in enterprise app development platform is looking for a Support Team

Your new company
A global platform, enabling to automate every step of application cycles, created to promote collaboration between IT teams & Business.

Your new role

A top global software company that is driving transformation to enhance the digital enterprise. With hyper growth environment and unbeatable market position

The key responsibilities will be:

- Work closely with global customers worldwide.
- Own the execution of business application landscape and provide key input in strategy and architecture
- Troubleshoot, debug and propose bug fixes or architectural changes, within the platform or related to customer-sided implementation. Your most important point of contact will be the Software Delivery Managers.
- Administration and support of business applications.
- Keeping new features and functionality across the SaaS landscape and providing suggestions for improvements.
- Train users on how to use the tech stack, as well as providing technical support

What you'll need to succeed

- Experienced with customer support / consultancy
- Development experience in Object-Oriented programming languages
- Problem-solving and analytical skills.
- Fluent English communication is a must.
- Experience with Agile development methods is a plus.
- CRM experience is a plus.

What you'll get in return

Salary according to Seniority - open positions.

Superior compensation benefits(Major Medical Insurance, Annual Bonus, 30 days of Christmas Bonus, Vouchers)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1028002

Summary

Job Type
Permanent
Industry
Tecnología y servicios de Internet
Location
Mexico
Specialism
Technology
Pay
Open, according to Seniority (+ Superior Benefits)
Ref:
1028002
Closing date
31 Aug 2022

Talk to a consultant

Talk to Jorge Luna, the specialist consultant managing this position, located in Mexico City Office
405 Paseo de Las Palmas, Lomas de Chapultepec

Telephone: 56 1943 5768